Privacy policy
Intellectual property
The Contents of the Site may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation, or transformation, in whole or in part, carried out illegally and without the consent of ACS SOLUTIONS or its beneficiaries or successors constitutes a violation of Books I and III of the Intellectual Property Code and may result in legal proceedings for infringement.
The Internet user contractually undertakes to ACS SOLUTIONS not to use, reproduce or represent, in any way whatsoever, the Contents of the Site, whether or not they are protected by intellectual property rights, for any purpose other than reading them by a robot or browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Site for indexing purposes.
Privacy Policy
This privacy policy informs you about how ACS SOLUTIONS uses and protects the information you provide to us, if any, when you use this website accessible from the following URL: https://acs-solutions.group/ (hereinafter the “Website”).
Please note that this privacy policy may be modified or supplemented at any time by ACS SOLUTIONS, in particular to comply with any legal or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy.
These changes are binding on the user as soon as they are posted online. Users should therefore regularly consult this privacy policy to be aware of any changes.
Article 1. Parties
Article 2. Définitions
“Site Content”: elements of any kind published on the Site, whether or not protected by intellectual property rights, such as text, images, designs, presentations, videos, diagrams, structures, databases, or software.
“Internet User”: any person connecting to the Site.
“Site”: website accessible at the URL https://acs-solutions.group/, as well as any sub-sites, mirror sites, portals, and variations of the URL relating thereto.
Article 3. Scope of application
This privacy policy applies to all Internet users. By connecting to and/or browsing the Website, you fully and unreservedly accept this privacy policy. When you connect to the Website, a banner displaying information about cookies is displayed.
Furthermore, simply browsing the Website implies acceptance of cookies, and you thereby acknowledge that you have read and understood this policy and accept it without restriction, it being understood that you may object to cookies by clicking “No” in the cookie banner at the bottom of the page.
Internet users acknowledge the evidential value of ACS SOLUTIONS’ automatic recording systems, unless they can provide evidence to the contrary. Acceptance of this privacy policy implies that Internet users have the legal capacity to do so or are at least 16 years of age, or, failing that, that they have the authorization of a guardian or curator if they are incapacitated, or of their legal representative if they are under 16 years of age, or that they hold a mandate if they are acting on behalf of a legal entity.
Article 4. Personal data
In general, you can visit the Site without voluntarily providing any personal information about yourself. In any case, you are under no obligation to voluntarily provide this information to ACS SOLUTIONS.
However, if you refuse to do so, you may not be able to benefit from certain information or services that you have requested. As such, ACS SOLUTIONS may ask you to provide your first and last name, phone number, email address, company name, and the subject of your request on its contact form.
By providing this information, you expressly agree that it may be processed by ACS SOLUTIONS for the purposes indicated in this document and for the purposes stated at the end of the contact form. In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and with the national legislation in force, ACS SOLUTIONS provides you with the following information:
4.1 Identity of the data controller
The controller responsible for the collection and processing of data on the Website is Mr. Pierre Bustamante, CEO of ACS SOLUTIONS, SAS, share capital: €500,000.00, Nanterre Trade and Companies Register: 502 915 507, registered office: 6 Esplanade Charles De Gaulle 92000 Nanterre, France, email: dpo@acs-solutions.group
4.1 Identity of the data controller
The person responsible for collecting and processing data on the Website is Mr. Pierre Bustamante, CEO of ACS SOLUTIONS, SAS, share capital: €500,000.00, Nanterre Trade and Companies Register: 502 915 507, registered office: 6 Esplanade Charles De Gaulle 92000 Nanterre, France, email: dpo@acs-solutions.group
4.2 Identity of the data protection officer
4.3 Data collection by ACS SOLUTIONS
4.3.1 Data collected
4.3.1.1 Data collected during browsing
When browsing the Site, the User consents to ACS SOLUTIONS collecting information relating to: their use of the Site; the content they view and click on; their demographic data; the device used and its software environment; trackers, web beacons, unique advertising identifiers; connection data (times, pages viewed, IP address, etc.); and web pages visited before using the Site.
4.3.1.2 Data collected when using contact forms or sending an email
When Internet users use the contact form, ACS SOLUTIONS collects the following personal data: first and last name, email address, telephone number, company name, and the subject of their request. Internet users who do not wish to provide the information required to use the contact form will not be able to send a message to ACS SOLUTIONS directly from the Site.
4.3.2 Purposes of personal data collection
The data collected during browsing is subject to automated processing for the following purposes:
- to ensure and improve the security of the Site;
- to develop, operate, improve, provide, and manage the Site;
- contextualize and improve the user experience;
- measure audience numbers.
Data collected when using the contact form or sending an email is subject to automated processing for the following purposes:
- sending information and contacting the User, including by email and telephone;
4.3.3 Legal basis for processing
The legal basis for the data collected during browsing is the lawful processing by ACS SOLUTIONS, namely to analyze behavior on the Website and to improve the security and functioning of the Website. Some of this data, such as that resulting from the installation of certain cookies, may have the consent of individuals as its legal basis. The legal basis for the data collected when using the contact form or sending an email is the lawful processing of ACS SOLUTIONS, namely the consent of the individuals concerned.
4.3.4 Recipients of the data
The data collected can only be viewed by ACS SOLUTIONS and is never made available to any third party.
4.3.5 Durée de conservation des données personnelles
Les données personnelles collectées lors de la navigation sont conservées pendant une durée raisonnable nécessaire à la bonne administration du Site et pour un maximum de 12 mois. Les données personnelles collectées lors de l’utilisation du formulaire de contact ou de l’envoi d’un mail sont conservées pendant une durée raisonnable nécessaire au traitement de la demande et à la bonne information de l’Internaute allant jusqu’à 12 mois à compter de la réception de la demande. Passé le délai de conservation, ACS SOLUTIONS s’engage à supprimer définitivement les données des personnes concernées.
4.3.6 Sécurité et confidentialité des données personnelles
Les données personnelles sont conservées dans des conditions sécurisées, selon les moyens actuels de la technique, dans le respect des dispositions du Règlement Général pour la Protection des Données et de la législation nationale en vigueur.
4.3.5 Retention period for personal data
Personal data collected during browsing is retained for a reasonable period necessary for the proper administration of the Site and for a maximum of 12 months. Personal data collected when using the contact form or sending an email is kept for a reasonable period of time necessary to process the request and provide the Internet user with the necessary information, up to 12 months from receipt of the request. Once the retention period has expired, ACS SOLUTIONS undertakes to permanently delete the data of the persons concerned.
4.3.6 Security and confidentiality of personal data
Personal data is stored under secure conditions, in accordance with current technical means, in compliance with the provisions of the General Data Protection Regulation and applicable national legislation.
4.4 Respect for rights
You have the following rights regarding your personal data, which you can exercise by writing to us at our postal address or by filling out our online contact form.
4.4.1 Right to information, access, and communication of data
You have the right to access your personal data. Due to ACS SOLUTIONS’ obligation to ensure the security and confidentiality of personal data processing, your request will only be processed if you provide proof of your identity, in particular by providing a scan of your valid identity document (if requested by ACS SOLUTIONS) or a signed photocopy of your valid identity document (if requested in writing), both accompanied by the statement “I certify on my honor that this copy of my identity document is a true copy of the original. Done at … on …”, followed by your signature. To help you with this process, you will find a sample letter prepared by the CNIL here.
4.4.2 Right to rectification, erasure, and the right to be forgotten
You have the right to request the rectification, updating, blocking, or erasure of your personal data that may be inaccurate, erroneous, incomplete, or obsolete. You may also define general and specific guidelines regarding the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made. To assist you in this process, you will find a sample letter prepared by the CNIL here.
4.4.3 Right to object to data processing
You have the right to object to the processing of your personal data. To help you with this process, you will find a template letter prepared by the CNIL here.
4.4.4 Right to data portability
You have the right to receive the personal data you have provided to us in a transferable, open, and readable format.
4.4.5 Right to restriction of processing
You have the right to request that ACS SOLUTIONS restrict the processing of your personal data. This means that your data may only be stored and no longer used by ACS SOLUTIONS.
4.4.6 Response times
ACS SOLUTIONS undertakes to respond to your request for access, rectification, or objection, or any other additional request for information, within a reasonable time frame that shall not exceed one month from receipt of your request.
4.4.7 Complaints to the competent authority
If you consider that ACS SOLUTIONS is not complying with its obligations regarding your Personal Information, you may lodge a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request here. (https://www.cnil.fr/fr/plaintes/internet)
4.5 Transfer of collected data
ACS SOLUTIONS informs you that we use authorized service providers to facilitate the collection and processing of the data you have provided to us.
These service providers may be located outside the European Union and have access to the data collected on the Website. ACS SOLUTIONS has ensured in advance that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use, and data protection, for example through the US Privacy Shield.
The Internet user consents to the data collected being transmitted by ACS SOLUTIONS to its partners and being processed by these partners in the context of third-party services, namely:
Article 5. Policy on trackers and cookies
When you first connect to the ACS SOLUTIONS website, a banner at the bottom of your screen informs you that information relating to your browsing may be stored in files called “cookies.” Our cookie policy allows you to better understand the provisions we implement in terms of browsing our website. In particular, it informs you about all the cookies on our website, their purpose, and gives you instructions on how to configure them.
5.1 Use of trackers/cookies
ACS SOLUTIONS, as the publisher of this website, may place a cookie or other tracker on the hard drive of your device (computer, tablet, mobile, etc.) in order to ensure smooth and optimal browsing on the Site. Cookies are small text files that allow us to recognize your computer, tablet, or mobile device in order to personalize the services we offer you. To give you a better understanding of the information that cookies identify, below is a table listing the different types of cookies that may be used on the ACS SOLUTIONS website, their name, purpose, and retention period.
5.3 Trackers used
Clarity Microsoft: Compilation of commercial statistics – https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-csp
5.4 Setting Your Cookie Preferences
When you first connect to the ACS SOLUTIONS website, a banner briefly presenting information about the use of cookies and similar technologies appears at the bottom of your screen. This banner allows you to configure which cookies will be applied during your navigation on the Site. You are deemed to have given your consent to the placement of cookies simply by continuing to browse the Site.
5.4.1 Cookies Exempt from Consent
In accordance with the recommendations of the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the functioning of the website or have the exclusive purpose of enabling or facilitating electronic communication. These include session identifier cookies, authentication cookies, load balancing session cookies, and interface customization cookies. These cookies are fully subject to this policy as they are issued and managed by ACS SOLUTIONS.
5.4.2 Cookies Requiring Prior Consent
This requirement applies to cookies issued by third parties and classified as “persistent” insofar as they remain on your device until deleted or expired. As these cookies are issued by third parties, their use and storage are subject to their own privacy policies. This category includes audience measurement cookies, advertising cookies, and social media sharing cookies. Audience measurement cookies are used to compile statistics on visits and the use of various elements of the website (such as the content/pages you have viewed). This data helps improve the ergonomics of the ACS SOLUTIONS website. You are free to accept or refuse the use of this type of cookie.
5.5 Maximum Retention Period for Trackers
Trackers are intended to be stored on the User’s device for a period of up to 13 months.
These data are stored securely, in accordance with current technical standards, the provisions of the General Data Protection Regulation (GDPR), and applicable national legislation.
5.6 Objection to the Use of Trackers
5.6.1 Right to Object to the Use of Trackers
You may accept or refuse the use of cookies at any time, via the website’s cookie banner or the “Privacy Policy” section.
The User may delete or disable the use of trackers at any time by changing their browser settings.
The Site can be used without trackers; however, some additional functions may not work properly if trackers are disabled — such as form autofill or navigation indicators.
5.6.2 Browser Settings
Each web browser offers its own cookie management settings. The User can configure their browser to reject cookies — either systematically or depending on the sender. The User can also choose to be prompted each time before a cookie is stored on their device.
The configuration process varies for each browser and can be found in its help menu:
Internet Explorer / Edge
Safari
Chrome
Firefox
Opera
For more information on cookie management tools, please visit the CNIL website:
👉 https://www.cnil.fr/en/cookies-and-other-tracers-how-to-protect-yourself-and-control-your-browser
ARTICLE 6. FINAL PROVISIONS
6.1 Legal Protection of Site Content
Site Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation, or transformation, in whole or in part, carried out illegally and without the consent of ACS SOLUTIONS or its beneficiaries or successors constitutes a violation of Books I and III of the Intellectual Property Code and may result in legal proceedings for infringement.
6.2 Contractual protection of the Site Content
The Internet user contractually undertakes to ACS SOLUTIONS not to use, reproduce or represent, in any way whatsoever, the Site Content, whether or not it is protected by intellectual property rights, for any purpose other than reading it by a robot or browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Site for indexing purposes.
ARTICLE 7. FINAL PROVISIONS
7.1 Amendments
This Privacy Policy may be amended at any time by ACS SOLUTIONS.
The conditions applicable to the User are those in effect at the time of their connection to the Site. Any new connection to the Site constitutes acceptance, if applicable, of the new terms.
7.2 Entirety
The invalidity of any provision of this agreement shall not result in the invalidity of the other provisions of the agreement or of the agreement as a whole, which shall remain fully valid and enforceable.
In such a case, the parties shall, to the extent possible, replace the invalid provision with a valid one that reflects the spirit and purpose of this agreement.
7.3 No Waiver
The failure by ACS SOLUTIONS to exercise any of its rights under this Privacy Policy shall not, under any circumstances, be interpreted as a waiver of such rights.
7.4 Language
This Privacy Policy is provided in French.
7.5 Unfair Terms
The provisions of this Privacy Policy apply subject to compliance with the mandatory provisions of the French Consumer Code regarding unfair terms in contracts entered into between a professional and a consumer.
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