Construction claims delegation and outsourced claims management for insurers – ACS Solutions, Lloyd's-approved DCA in France

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> insurers clients

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> claims managed since 1983

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> policies managed

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> staff in Paris and Aix-en-Provence

ABOUT US

ACS provides insurers with optimised, modular delegated underwriting and outsourced claims management solutions

Construction claims delegation & claims management

We offer insurers 40 years of expertise as a delegated claims administrator for Construction claims (DO, RCD, TRC), General Liability and Nat Cat (drought) claims. Our TPA solutions adapt to the needs of insurance companies and their intermediaries – agents and brokers – with full or partial claims delegation, run-off management and workload smoothing (backlog handling, taskforce deployment).

Delegated underwriting & policy administration

We provide white-label delegated underwriting services to insurers for RCD, RC and DO covers. Our in-depth knowledge of construction risk also enables us to advise clients on the evolution of their insurance products. We ensure the full production and administration of policies: end-of-construction certificates, attestations, policy issuance and premium collection.

Outsourced claims services to reinsurers and insurers

Since 1983 we provide outsourced claims services to reinsurers and insurers, including legacy and discontinued cariers, operating from the Lloyd’s market and Lloyd’s Insurance Company (LIC-Bruxelles) on the French Market.
Covering all specialties, we have over 40 years of experience with a strong expertise on Contruction (Décennale, DO, RCD, TRC) and Real Estate.
Our experienced claims managers provide bespoke services aligned to our clients' requirements to become a natural extension to their in-house capabilities.

Outsourced claims services for reinsurers and insurers

Since 1983 we have provided outsourced claims services to reinsurers and insurers, including legacy and discontinued carriers, operating from the Lloyd’s market and Lloyd’s Insurance Company (LIC – Brussels) on the French market. Covering all specialties, we bring over 40 years of experience with strong expertise in Construction claims (Décennale, DO, RCD, TRC) and Real Estate. Our experienced claims managers deliver bespoke claims delegation services aligned with each client’s requirements, acting as a natural extension of their in-house teams.

Why choose ACS Solutions ?

Qualified & experienced claims team

Our claims handlers are insurance-specialised lawyers with an average of 8 years’ experience in construction and liability claims.

An insurer-grade IT system

Built and used by insurance companies, our secure claims management system gives you full transparency and quality reporting on demand.

Nationwide network of loss adjusters and legal counsel

Our network covers all of France. Clients benefit from negotiated rates with loss adjusters and lawyers for litigated claims, and our digital interfaces ensure fast information exchange.

Service driven organisation

Precise Service Level Agreements (SLAs) establish a relationship of trust and transparency with the insurers who delegate their claims to us.

Over 40 years’ experience as a TPA in the insurance industry

Ils ont fait appel à notre expertise

FAQs

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LEGACY & DISCONTINUED BUSINESS – RUN-OFF CLAIMS SOLUTIONS

We support insurers and reinsurers seeking recognised run-off claims management skills, offering outsourced solutions that create value for legacy portfolios, with strong expertise in Construction (RCD & DO) and all long-tail and specialty risks.